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Intermediate Operations Analyst (5 years) to monitor alerts (SolarWinds, SCOM) and respond to level 1 end user issues.

S.i. Systems

This is a Full-time position in Sarnia, ON posted June 4, 2021.

Our Calgary Client is looking for an Intermediate Operations Analyst (5 years) to monitor alerts (SolarWinds, SCOM) and respond to level 1 end user issues.

Must Haves: 5 years’ experience in an Network Operations Center Experience with monitoring tools such as: SolarWinds , SCOM , Control-M Experience with ServiceNow ticketing system Experience responding to calls from end users, vendors, support teams for incident reporting and triage Nice to Have: Experience with tools such as: Truesight BMC, Orion, NCIE, Avaya Please note this is a 24/7 service desk.

There will be a blend of days and nights/weekend shifts once fully trained