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Senior OMS Business Analyst

Merkle Schweiz

This is a Full-time position in Sarnia, ON posted November 18, 2022.

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices.

For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies.

Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

With 9,600 employees, Merkle is headquartered in Columbia, Maryland, with 50 additional offices throughout the US, EMEA, and APAC.

In 2016, the agency joined the Dentsu Aegis Network.

For more information, contact Merkle at 1-877-9-Merkle or visit

Job Description: We are currently seeking a Business Analyst/Consultant to join our OMS team.

This individual will consult with our clients on the order management and commerce best practices, helping them to make smart decisions.

This person will also be defining business process flows, business and functional requirements that ultimately lead to a successful implementation of an OMS platform.

Responsibilities Act as the subject matter expert on Order Management Work closely with the Engineering and Delivery teams Lead discovery sessions with the client Manage the implementation effort leveraging Confluence and JIRA Facilitate user acceptance testing Document the requirements and specifications Qualifications: 2 years in a client facing role (consultancy or agency preferred) Experience implementing or consulting on OMS implementations A strong understanding of digital commerce Understanding of Distributed Order Management, Order Capture, Vendor Drop Ship, Global Inventory Visibility, Payment Processing, Endless Aisle, and Reverse Logistics concepts Ability to create order management process flows Familiarity with mapping APIs Experience with IBM Sterling OMS, Salesforce OMS or Manhattan OMS are nice to have Experienced documenting requirements and creating user stories Comfortable using JIRA and Confluence for requirements management.

Ability to work effectively within a project team Additional Information: Multiple health plan options, including independent insurance and pre-tax FSAs Life insurance, AD&D, and short
– and long-term disability with company-paid premium Ample paid time off, holidays, and flex time Generous full paid leave for new parents, including parental, maternity, paternity, and adoption leave and assistance Military leave for active duty service members deployed to full-time service 401(k) retirement savings plan with company-sponsored matching program Dentsu is a modern marketing solutions company.

Our mission is to help clients navigate, progress and thrive in a world of change.

Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology.

Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good.

Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle.

Follow us on Twitter DentsuUSA and .

Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contactrecruitingdentsuaegis.comif you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

For individuals assigned to and/or hired in Colorado, the anticipated salary range for this position is$100K
– $130k, which is based on a wide range of factors that include relevant experience, knowledge, skills and other job-related qualifications.Pay ranges in locations other than Colorado may differ based on labor market wage rates in those locations.

A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.

For more information regarding dentsu benefits, please visit Our Culture: Merkle’s energy and personality lives through everything we say and do.

Learn all about what defines our people and our vibe.

Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.