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Parkbridge: Property Manager, Bluewater Country


This is a Full-time position in Sarnia, ON posted July 24, 2021.


Our Property Managers are responsible for operations, staffing, budgeting, and planning at our residential lifestyle properties.

They are ambassadors of the Parkbridge brand, and the heart of our communities.

The major areas of responsibilities will include customer service, creating and managing the annual operating and capital improvements budgets, personnel management, resident relations, retailer relations, community enhancement, and other related property management duties.

Sarnia is a charming city and boasts beautiful waterfront extending along the shores of Lake Huron and the banks of the St.

Clair River.

With an abundance of parks, walking trails, art galleries, theatres, entertainment, shopping and dining, Sarnia truly has something for everyone.

Residents of Bluewater Country can take advantage of the many amenities of Sarnia, the community’s close proximity to the U.S.

border, and the great boating, fishing and beaches this spectacular locale has to offer!

This role is responsible for operations at our Sarnia location, with some smaller properties in the surrounding area.

What’s in it for you:
· A career opportunity with a national company that is on the leading edge of the industry
· A benefit package which includes medical, dental coverage, along with a cell phone, GRRSP-matching, and many other perks
· A chance to learn, and work in a unique and growing market, unlike any other
· Enjoy the pride of going to work each day in a beautiful community that you enhance daily What people say about you: You are a natural leader, who thrives on creating community in the workplace.

You believe people are your greatest asset as a manager.

And you strive to help them improve.

You have a keen interest in the financials of a business.

You think like an investor.

You have high standards for customer service, and you believe that there is a solution for every problem.

What you bring to the table: You have a strong background in customer service and you are experienced in coordination of people and projects.

Ideally, you have experience working with seniors.

You have excellent interpersonal skills and can communicate with people at all levels.

You work well independently and thrive on change.

You enjoy the challenge of problem-solving on the fly.

What you will be doing: Customer Relations
· Develop and train staff on how to effectively deliver exceptional customer service
· Build solid brand recognition for the property based on delivery of service
· Ensure safe and enjoyable environment for residents and employees
· Weekly “walk the property” tours
· Ensure customer complaints are dealt with quickly and in person Work with functional areas including (HR, H& S, Finance, IT, etc.) Personnel Management
· Hire, train and supervise staff as required
· Lead staff to ensure company procedures are followed
· Manage labour costs on schedule Community Operations
· Promote a business environment that is customer friendly
· Be a positive role model
· “Think like an investor” by promoting a work environment that reinforces operational effectiveness and operation efficiency to assure continued profitability
· Hire staff who will enhance the customer’s experience and the positive image of the property
· Support management and fully implement its policies and procedures
· Regularly attend regional meetings
· Promote and maintain a positive working relationship with business partners Financial
· Prepare/monitor annual property operations and capital budgets
· Ensure all financial transactions are properly recorded and tracked
· Ensure employee timekeeping and payroll activities are properly executed
· Ensure information/reports provided to management are timely, accurate and on-target
· Procure goods and services according to protocols established by management
· Implement and achieve annual business & financial plan for the community Health and Safety
· Ensure all community activities are conducted in a safe and environmentally responsible manner
· Ensure that all community facilities are maintained in safe condition
· Immediately notify management when operations are unsafe and/or beyond normal repair
· Ensure all employees are aware of the property’s safety procedures and are proficient in the use of its safety equipment